Freeway FAQ

How much does it cost to renew?

For pricing information for your subscription renewal, go here.

What is included in my osCommRes subscription?

* Keep your systems secure - Zac quickly provides the latest security patches, all extensively tested.
* Access technical support and resources you can trust - Deploy confidently with the backing of our experts.
* Get the latest software faster - Always tested and ready to go.

Grow your technology infrastructure responsibly - Subscriptions are an easier, more efficient way of growing your infrastructure.

If I don't renew, can I continue to use the software?

Yes, under the General Public License (GPL), you may use the software and maintain your own custom version of Freeway. However, you will not have access to:

• Technical support from Zac.
  Security or software updates via Zac. You will have to find updates from alternative resources that provide reliable, secure downloads.

How long does my subscription last?

One year subscriptions last for 12 months from the date of purchase.

Will I receive new media with my subscription?

Yes, you can request a media kit.

I have not used maintenance or support. Do I have to renew my subscription?

We are glad to hear that your Freeway solution has been reliable and you have not needed technical support. By renewing your subscription you can ensure that support is available to you if you do need it in the future. In addition to helping with current problems, Zac is available to help provide the additional expertise you may need when planning new technology deployments. Ask Zac when you need advice or ideas, not just when you run into problems.

How do I access the latest updates, patches, or security alerts for Freeway?

Freeway will advise you by email when new updates, upgrades, and patches are available. We are developing a system simliar to the Red Hat Network of Microsoft Update to provide auto-updates as well.

When I renew, can I change my subscription to include other products or more/less of what I initially purchased?

Yes, you may add to or alter your existing subscription to meet your technology needs. Please go here to renew.

I forgot to renew my subscription and it has expired. Can I still renew?

Yes. To renew your subscription, contact ZacWare by phone or renew here.

How do I renew my subscription?

To renew your subscription contant Zac or go here.

I paid for the subscription last year, why do I need to renew?

You initially purchased a 12 month subscription, which includes updates, maintenance and support. Renewing your subscription continues your benefits. When you buy proprietary software, you pay an upfront license fee and then pay for maintenance every year. When you purchase a Freeway subscription, you are buying open source software and therefore not paying a license fee, but you pay for the total subscription—including updates, services and support you need for the year.